Frequently Asked Questions
Everything you need to know about My Pet Chicken fashion and accessories.
How do I determine the correct size for my pet's apparel?
We provide a detailed size chart on every product page. Please measure your pet's neck girth, chest circumference, and back length (from the base of the neck to the base of the tail) to ensure a perfect fit.
What is your return policy for fashion items?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. For hygiene reasons, items must be free of pet hair and odors to qualify for a full refund.
How long does shipping take for domestic orders?
Standard shipping typically takes 3-7 business days. We also offer expedited shipping options at checkout if you need your pet's new outfit for a special occasion.
Are the materials used safe for pets with sensitive skin?
Yes, we prioritize high-quality, breathable fabrics like organic cotton and soft knits. All dyes used are non-toxic and lead-free to ensure your pet stays comfortable and safe.
Can I wash the pet clothing in a washing machine?
Most of our items are machine washable on a gentle cycle with cold water. However, we recommend air drying to maintain the shape and longevity of the fabric. Please check the care label on individual items.
Do you offer international shipping?
Yes, My Pet Chicken ships to over 50 countries worldwide. International shipping rates and delivery times vary based on the destination and are calculated at checkout.